Animal Hospital of Houlton

Animal Hospital of Houlton
Animal Hospital of Houlton 48 Court Street Houlton, ME 04730
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
I was confident that they were using the up to date treatment methods. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The kennels and holding area for pets were clean
by Anonymous
October 31, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
October 22, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
September 04, 2011
Dr Pinales is dedicated, experienced, patient and compassionate. She always looks to the for her patient and is very sensitive to the owner's concerns. She is compassionate and her staff is exceptional.
by Anonymous
August 17, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider rush your appointment?
No
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 16, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
May 02, 2011
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