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Andrea Randazzo, Dr.

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Andrea Randazzo, Dr.
Chestnut Ridge Animal Hospital
(20 Reviews)
> Get Phone Number & Directions
6968 Chestnut Ridge Road Auburn, NY 13021
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
4 star average for Value
Staff
5 star average for Staff
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Were the staff members able to answer your questions?
Definitely
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.50.137
February 09, 2016
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Does the provider's staff maintain a professional appearance?
Definitely yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Was the waiting area spacious enough?
Totally
by Anonymous xxx.xxx.50.60
January 13, 2016
Andrea, the vet was so compassionate not only to our family pet, our cat, but also to us as we walked down the path of finding out our cat was diabetic. Unfortunately our cat was resistant to the different types of insulin and not responsive to it after a month. My family and I went in to say goodbye to a cat we loved so much and her compassion to us we so heart touching. I would definately recommend her.
by Janeen Lynn xxx.xxx.110.5
December 21, 2015
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Does this provider remember you by name?
Always
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was the personalities of the staff well suited to a holistic approach to care?
The entire staff were so well suited to a holistic approach. I felt completely at ease.
by Anonymous xxx.xxx.134.204
December 18, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
Was the temperature in the office acceptable to you?
Perfect
Do you feel like this provider's office is well staffed?
Definitely
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
by Anonymous xxx.xxx.50.95
November 19, 2015
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Does the provider's staff treat you well?
Yes
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.64.18
June 30, 2014
They have gone out of their way to help me with my cats and understand that they are not just pets but mine and my husbands family. My one cat recently passed away from Cancer and they gave us all the time we needed with her body and promtly called me back to answer the questions I had even weeks later. We moved a year ago and although there are now vets much closer we still will only go here unless it is a middle of the night or holiday emergency.
by Michelle xxx.xxx.119.24
October 11, 2013
Would you recommend this animal hospital to others?
Absolutely Not
Was this veterinarian able to perform all basic as well as complicated procedures?
No, I had to take my pets somewhere else
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.175.81
April 03, 2013
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer any coupons, discounts or promotions?
Yes
Did this animal hospital use current and safe equipment?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
January 09, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Did the veterinarian allow you to stay with your pet at all times?
No! They took my terrified pet to a different room and wouldn't allow me go
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Is this provider's business conveniently located?
Not at all, its out in the boondocks
by Anonymous
July 12, 2011
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Map and Directions
6968 Chestnut Ridge Road, Auburn, NY 13021