Unlike other veterinarians I've been to, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. They have really great customer service here. They always put their customers first, regardless of the situation. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. They've never used foul language, which has bothered me at some of the other places I've been to. They always make an extra effort to be polite and courteous.