Parkway Animal Hospital

Parkway Animal Hospital
Parkway Animal Hospital 1935 Opelika Road Auburn, AL 36830
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Matt Vogeler xxx.xxx.135.247
May 08, 2012
The staff is always friendly, they do a great job answering all the questions we have everytime we go. My dog loves to go and see them.
by Erica M. xxx.xxx.95.99
May 07, 2012
I highly recommend Parkway Animal Hospital for your pet health needs. The three doctors are all very kind and patient and take the time to answer your questions. Whether emergency care is needed or just an annual exam, you can feel confident that your pet is going to receive excellent care and follow up.
by Tina T. xxx.xxx.8.5
April 05, 2012
Did this animal hospital use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
February 08, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
February 02, 2012
Everyone in my community knows that they are the absolute best in the field. I felt absolutely at ease leaving my pet here- everything is brand-new and top of the line. Their equipment is all the most advanced, so I knew my pet would be getting top of the line treatment. They are an absolute expert in the fieJld. I would never feel unsafe or apprehensive in their care. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot.
by Anonymous
January 30, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
January 30, 2012
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Anonymous
December 21, 2011
The staff and veterinarian were completely unhelpful when it came to any advice on what I could be doing to keep my pet healthy and happy, they're supposed to be the experts I thought. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. We had to take our female pommie in and were called back that she needed to be put down due to kidney failure. We advised we wanted to come back tosee her, the vet advised that it was after business hours and that she had to get a rent-a- car and we would not be able to see her. we did have her put down and picked her up the following day. I will not bring my other pets back there again after this ! Very unprofessional!
by Anonymous
December 13, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
September 26, 2011
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