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Northside Hospital Pain Clinic

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Northside Hospital Pain Clinic
Northside Hospital Pain Clinic
(24 Reviews)
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5670 Peachtree Dunwoody Road, NE Tower Building, Suite 900 Atlanta, GA 30342
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Consumer Feedback

(24 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. Their office was clean enough, nothing special though. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating.This person should not be in medicine, especially pain management, as he had obvious disdain for me, a patient seeking medical help. I was sent away without any treatment - though he kept a bundle of my cash as a self-pay patient at that time. The PA had already indicated that steroids would help me but I left with nothing but a much lighter bank account. The details below are worth your time reading. I had previously tried a lot of medicines which were rough on my stomach and caused more issues than they solved. Because of this I did not want narcotics but he refused to treat me anyway as I was self-pay. He made horrible assumptions when I was completely upfront and brought my records from my previous, board certified pain management doctor. He kept a significant amount of money as he turned me out of his practice! Even worse I was mortified and humiliated to be treated in a way no doctor has ever treated me. At the time I did not have insurance or Medicaid that he could charge for thousands of dollars so he refused to see me. Please know that you may be shown the door and he will still keep a significant chunk of your money. As I stated that I did not want narcotics as they had been problematic before I can only assume that I was refused as a patient because he did not see significant financial benefit for himself. Beware - he does not take pain treatment as an ethical issue as a doctor should. He is here for the money.
by Anonymous xxx.xxx.90.69
June 05, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.214.3
June 03, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.64.78
March 12, 2013
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.156.223
December 04, 2012
Would you refer this provider to a family or friend?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.224.23
October 23, 2012
Would you recommend this pain management specialist to others?
No
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider's staff friendly?
Friendly Enough
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.100.12
September 19, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.62.116
September 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.62.116
July 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.29.65
April 23, 2012
I went to see them last week for chronic pain following hernia surgery. The staff was very helpful and friendly, willing to take the time to answer all my questions and eventually set up a treatment regimen to be performed at the hospital the following week.

I called that Friday to set up an appointment and had a few dates that were made available to me but had to confirm that my ride home would be available. When I called back 10 minutes later at 4:05 everyone had apparently left.

I then left a message with the nurse and called back the following Monday.

I was then told that everything was booked and the earliest they could schedule me was three weeks later for a simple shot that was marked ASAP on the order form by the doctor when the previous Friday I was able to choose between appointments on Tuesday and Thursday. I left another message for the nurse of the doctor I saw at the pain clinic and they still didn't call me back. I also called the doctor that referred me to the pain clinic and they said there was nothing they could do.

I will not be doing business with these people again as they will not return my phone calls nor explain how a treatment that was requested ASAP couldn't be booked for three weeks. I feel like I was both mislead and overlooked.
by Brian
February 27, 2012
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Map and Directions
5670 Peachtree Dunwoody Road, NE Tower Building, Suite 900, Atlanta, GA 30342