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Coco-Park Animal Hospital

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Coco-Park Animal Hospital
Coco-Park Animal Hospital
(38 Reviews)
> Get Phone Number & Directions
4800 W. Hillsboro Blvd. A14 Coconut Creek, FL 33073
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Consumer Feedback

(38 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value

Dr. Saporito was not there and another vet was covering. Would have liked to been told that when i called that same morning. We were brought to an exam room where a young girl took some notes. Asking questions that seemed irrelevant and suggesting products we could buy. She left and we literally sat in that exam room alone for 30 mins before a woman came in to take the cat away. We said when is the Vet coming in? She went and told him we would like to meet him. He came in and said he got the notes from the girl. I have never heard of or been to a vet that doesn't come in the room, get the history themselves, ask questions to narrow down the problem and do an exam. 3 days later I missed the call from the Dr with the blood results. It took me 5 calls and almost 6 hours to get her back on the phone to get the results. I understand if she is seeing other patients but on one call I was told she was on the other line so i said I'll wait. After 25 mins on hold (no one picked up to say we didn't forget about you..), I finally hung up and called right back - now she's busy again. Very stressful. Finally spoke, next step would be more lab work, then invasive tests for lots more $. We decided to go elsewhere. . We went somewhere with very experienced vets who quickly knew the problem. When your pet is sick, you want to feel you're in the hands of experienced, knowledgeable and compassionate staff. We never did at Coco-Park.
by Anonymous xxx.xxx.140.179
July 26, 2013
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by anonymous xxx.xxx.57.144
February 13, 2013
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.117.14
September 18, 2012
Great vet, great hospital! They made sure every single question I had was answered, and are always available if I think of any more questions I want answered- I must have called the doctor three times with questions about my new puppy and she was willing to answer the phone each time, and if she was in an appointment, she called me back the same day. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Luvmydogs xxx.xxx.87.225
August 27, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.109.175
June 28, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by 4LEGGEDU xxx.xxx.206.75
May 08, 2012
Did they follow up with you after your appointment?
Yes.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous
November 09, 2011
I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Anonymous
July 18, 2011
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Map and Directions
4800 W. Hillsboro Blvd. A14, Coconut Creek, FL 33073