Twin Oaks Animal Hospital

Twin Oaks Animal Hospital
Twin Oaks Animal Hospital 13151 Triadelphia Road Ellicott City, MD 21042
Add a Review

Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this veterinarian friendly?
Yes
Did this veterinarian answer all of your questions?
Yes
by Lydia Overton xxx.xxx.238.222
October 18, 2012
Would you recommend this animal hospital to others?
Yes
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.136.135
October 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.231.207
August 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.242.130
May 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.40.170
April 09, 2012
When comparing them to others I have visited for the same condition, they are among the best I have seen. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Anonymous
February 29, 2012
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
January 19, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
December 06, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this veterinarian friendly?
Extremely Friendly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
December 06, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too cold?
No, it was fine
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
November 23, 2011
Add a Review