Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider use excessive foul language?
No
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion