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LEGACY MEDICAL EQUIPMENT LLC

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LEGACY MEDICAL EQUIPMENT LLC
LEGACY MEDICAL EQUIPMENT LLC
(25 Reviews)
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306 S DORSET RD TROY, OH 45373
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have helpful information available online?
Yes
by shake xxx.xxx.47.160
November 01, 2013
I have contacted this provider several times regarding the fact that they received payment from Medicare after I had already paid them, to try to resolve this double payment. They have not returned my calls after several attempts. Their phone answering system does not seem to work very well, and I am concerned with their lack of follow-up for a matter that should only take a few minutes to resolve. I had no option about receiving their supplies, as they were provided indirectly through my physician's office. I am not being given any opportunity to deal with them and I am concerned whether they are engaging in Medicare fraud. My next call will be to Medicare to report this!
by Unsatisfied xxx.xxx.142.222
September 09, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.219.200
September 06, 2013
Did this provider answer all of your questions?
Some were answered
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous xxx.xxx.36.25
June 24, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous xxx.xxx.179.1
May 31, 2013
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous xxx.xxx.250.4
April 01, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.87.233
March 18, 2013
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.43.145
February 07, 2013
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.158.186
October 14, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you by name?
No, I always have to remind them
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.225.137
October 11, 2012
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Map and Directions
306 S DORSET RD, TROY, OH 45373