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LINCARE INC

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LINCARE INC
LINCARE INC
(28 Reviews)
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6104 OLSON MEMORIAL HWY GOLDEN VALLEY, MN 55422
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Consumer Feedback

(28 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Over two weeks ago supplies were ordered over the phone. After they didn’t show up, they were called to check the status of the order. I was told I’d be called back, I tried to follow-up 4 ½ hours later. The person I talked to said they had no record of our business, we had ordered for about 10 years. I was told it was difficult to search by phone number, I felt I was asking for too much. They did find the account but nothing about the order. Again my name and number was taken for a call back from the first representative I spoke with. Waited a second day and still no call back from the staff at Lincare. I was able to get a new prescription and walk into another provider and have the products within four hours.

This was not the first time we’ve had issues with orders, but it is the last.
by SMS xxx.xxx.111.59
May 15, 2013
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous xxx.xxx.51.194
March 04, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by bobby c xxx.xxx.118.209
February 06, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.37.32
August 03, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.243.34
April 17, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 03, 2012
Does this provider give unbiased advice?
Yes
Does this provider remember you by name?
Sometimes, but not always
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did they follow up with you after your appointment?
Yes.
by Anonymous
December 30, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 30, 2011
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Map and Directions
6104 OLSON MEMORIAL HWY, GOLDEN VALLEY, MN 55422