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GROGAN'S INC

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GROGAN'S INC
GROGAN'S INC
(21 Reviews)
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1016 S BROADWAY LEXINGTON, KY 40504
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.209.95
March 10, 2014
Does this provider have helpful information available online?
Yes, but its hard to find
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Sure
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.222.43
November 20, 2013
Would you recommend this provider to others?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider remember you by name?
Sometimes, but not always
Did this provider rush your appointment?
No
by Sarah Hill xxx.xxx.8.195
November 16, 2013
Would you recommend this provider to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you going to visit this provider again?
Sure
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.147.212
October 08, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.28.38
September 04, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider remember you by name?
Sometimes, but not always
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.215.139
January 25, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
August 30, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was the waiting area spacious?
Yes
by Anonymous
July 22, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 13, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 03, 2011
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Map and Directions
1016 S BROADWAY, LEXINGTON, KY 40504