SLEEPWELL LLC

SLEEPWELL LLC
SLEEPWELL LLC 340 Hodgson Ct. Ste. 1 SAVANNAH, GA 31406
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Consumer Feedback

(33 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.50.118
August 14, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you refer this provider to a family or friend?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.46.6
November 19, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Linda xxx.xxx.189.48
November 19, 2012
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by askmrhp xxx.xxx.221.77
October 26, 2012
Terrible customer service. I went in to get a $2 filter and left with a $196 bill because the staff encouraged me to buy supplies because my insurance would pay. What they failed to inform me was that I had to meet a $250 deductable before the insurance would pay, of which I only meet every 3 - 5 years. So I got a new hose of which my old hose was only 6 months old and was still like new, a new mask that just like the other 6 masks causes a blister to wear on my nose, and a $196 bill for nothing. I admit, I should be more familiar with my insurance requirements in order to keep crooks like this honest. They should not be quoting to customers what their insurance will pay unless they are going to tell the whole truth, or become more familiar with customers insurance in order to more accurately explain their benefits. Asked for a 50% share in this cost in order to keep by future business, and they sent me the entire bill and ignored my request, and ignored my complaint. Terrible concern for customer satisfaction, even when they are mostly to partly to blame for the issue.
by Chris xxx.xxx.40.240
June 17, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.221.77
April 23, 2012
They answered most of my questions but I could have used more information. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. I don't like salesmen calling me. I think I might get my Cpap supplies elsewhere.
by Anonymous
February 14, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 27, 2012
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Anonymous
December 09, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider answer all of your questions?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
September 28, 2011
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