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SUNBELT MEDICAL SUPPLY AND OXYGEN

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SUNBELT MEDICAL SUPPLY AND OXYGEN
SUNBELT MEDICAL SUPPLY AND OXYGEN
(34 Reviews)
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4502 35TH ST STE 100 ORLANDO, FL 32811
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Consumer Feedback

(34 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.49.21
July 30, 2013
The office reeks of cigarette smoke. They have been pretty unreliable in sending test results to my doctor. The doctor, after being prompted by a call from me, has had to call Sunbelt to request test results from many weeks earlier. My insurance company called to tell me supplies to my bi-pap machine had been shipped by Sunbelt and I could expect them in the next couple of days. I called Sunbelt three or four weeks later because I had never received the bi-pap supplies - it was 10:00 am when I called Sunbelt, and the woman who answered the phone told me they had mailed the supplies to me -- when I asked when they were mailed, she replied "today." If I had another choice, I would not be dealing with Sunbelt.
by Katherine Casale xxx.xxx.165.171
July 30, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Would you recommend this provider to others?
Absolutely Not
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.81.11
June 07, 2013
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Is this provider's business conveniently located?
Not at all, its out in the boondocks
by Anonymous xxx.xxx.66.91
May 06, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have helpful information available online?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.224.68
April 18, 2013
April 12, 2013
My husband is still waiting for the medication for the nebulizer he received on 2/21/2013. All we get is the blame game and no results. If anyone from this company is reading this, please contact us through our email. If it is possible to grant negative stars, that would be the status of this company. I have never dealt with a company as unprofessional and irresponsible as this one.
by Krista xxx.xxx.227.26
April 12, 2013
The waiting room was hot. When you went in, the person who was helping me said that this was someone else's job, but she would try her best. The office area where we went into was cramped and cluttered. The employees for the most part were nice. The receptionist needed a little training in customer service though. I called to re-order my suppies, but received a recording that wants my name, address to mail supplies to and what supplies I wanted. My previous doctor sent my orders to a different company who would at least call you when you were ready to order more supplies and read off the items you were eligible for under insurance. Then you could say yes or no if you wanted them or not. So far, I am not that impressed with Sunbelt, but did give 3 stars because of the sales person/technician who assisted me.
by Somewhat satisfied xxx.xxx.78.61
November 23, 2012
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Was this provider's office clean?
No, I didn't feel comfortable at all
Was this provider's office too cold?
Yes, I was starting to get numb
by Ulster xxx.xxx.176.75
November 23, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Are you going to visit this provider again?
If I need to, I'll return
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.54.227
July 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
Not too much, but somewhat
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.209.187
May 03, 2012
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Map and Directions
4502 35TH ST STE 100, ORLANDO, FL 32811