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WEST PHARMACY LLC

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WEST PHARMACY LLC
WEST PHARMACY LLC
(25 Reviews)
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2012 ELECTRIC RD ROANOKE, VA 24018
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does the provider's staff try to be helpful?
Yes
Did this provider show attention to detail?
Absolutely
Was this provider's staff friendly?
Yes
Did you think that this provider was thorough with you during your appointment?
Very
Would you recommend this pharmacy to others?
Yes
by Anonymous xxx.xxx.207.73
June 17, 2014
Does this provider take that extra step to make you feel special?
Absolutely
Does this provider treat their staff well?
Extremely well
Did this provider listen to your input and concerns?
Absolutely
Would you recommend this pediatrician to others?
Yes
Did this provider spend time asking questions and listening to you?
Yes
by Anonymous xxx.xxx.97.178
March 29, 2014
Does the pharmacist ever act suspicious or judgmental at your request for a refill?
Not at all! They are always thorough, but respectful and professional!
Was your prescription filled quickly?
My prescription was filled extremely fast!
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Has this pharmacy ever given you the wrong medication?
Never! They make an extra effort to always be accurate and precise!
Do you think that the provider's staff are well trained?
Yes
by Anonymous xxx.xxx.171.89
March 03, 2014
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.144.106
August 31, 2013
Does the pharmacist ever act suspicious or judgmental at your request for a refill?
Not at all! They are always thorough, but respectful and professional!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this pharmacy typically ship your medication to the wrong address?
Absolutely not! They're always careful to make sure my medication arrives at my house
by Anonymous xxx.xxx.180.106
June 25, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was the waiting area spacious?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.9.89
March 30, 2013
Does this pharmacy typically put you on a lengthy hold when you call with a question?
No
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this pharmacy typically ship your medication to the wrong address?
Absolutely not! They're always careful to make sure my medication arrives at my house
by Anonymous xxx.xxx.8.29
February 25, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this pharmacy ever given you the incorrect amount of medication?
Never! They are always careful to give me the correct amount!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.45.58
December 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.217.54
July 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.19.50
May 28, 2012
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Map and Directions
2012 ELECTRIC RD, ROANOKE, VA 24018