Mountain Lore Animal Hospital

Mountain Lore Animal Hospital
Mountain Lore Animal Hospital 765 South End Road Plantsville, CT 06479
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Was this animal hospital's staff friendly?
No, they were rude
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Did the veterinarian allow you to stay with your pet at all times?
No! They took my terrified pet to a different room and wouldn't allow me go
by Anonymous
March 05, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the kennels and holding areas clean?
Yes, they were spotless
Does this provider have helpful information available online?
Yes
by Anonymous
February 17, 2012
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this veterinarian answer all of your questions?
Yes
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
by Anonymous
November 16, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
October 21, 2011
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
by Anonymous
October 20, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have helpful information available online?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by Anonymous
October 04, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did they follow up with you after your appointment?
Yes.
Does this provider give unbiased advice?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 12, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
June 28, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
April 29, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel safe in this provider's care?
Yes
by Anonymous
March 10, 2011
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