Animal Medical Services

Animal Medical Services
Animal Medical Services Colorado Springs, CO 80909
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.250.17
November 22, 2012
I had dental done on two dogs at two different times. Each time I felt we got excellent care and consideration. They were ready for us when we arrived and both checking in and out were easy and timely. We got written info on home care following the procedures including administration of medications they provided (pain meds and antibiotics). Both dogs had x-rays prior to the procedure that showed extensive bone loss which could have been avoided if my prior vet had been proactive about regular dental cleanings. Instead he had assured me over the years that the dogs didn't need dental cleanings. Loose teeth eventually told me otherwise! Not surprisingly I'm not seeing THAT vet again! So I came to Animal Medical Services for the dental and I've been extremely pleased with the results. My poor dogs (ages 13 and 9) each had to have many teeth extracted, but on recovery they are like puppies again - feeling so much better than they apparently have in years, just as I was told they would.
by Susan xxx.xxx.173.194
November 22, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was this provider's office too cold?
No, it was fine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.114.91
November 22, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find, just look for the domed Alexander film studio next door.
by Anonymous xxx.xxx.139.116
June 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.83.208
March 30, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Anonymous
January 09, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
November 14, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was the waiting area spacious?
No, multiple people had to stand
Were the examining rooms clean and free of odor?
Absolutely not, they were disgusting and smelled so bad!
by Anonymous
September 23, 2011
Did this provider have reasonable prices?
Yes
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider listen to your input and concerns?
Yes
by Anonymous
June 20, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider have reasonable prices?
Absolutely!
by Anonymous
June 02, 2011
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