I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. When comparing them to others I have visited for the same condition, they are among the best I have seen. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. They didn't seem too happy to be helping me. Maybe they were just having a bad day, but they could have been nicer. The one thing I didn't like about this place was that they took a personal call right in front of me during my appointment. It didn't seem to be urgent and they could have waited. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.