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High Plains Animal Hospital

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High Plains Animal Hospital
High Plains Animal Hospital
(27 Reviews)
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Borger, TX 79007
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Anonymous
December 01, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is food and water always available for your pet at this veterinarian's office?
They'll get it for you, but you have to ask several times before they actually do it
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 19, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 19, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. The examining rooms at their office were clean and free of odor. I can tell they really strive to keep their office looking and smelling nice. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. This veterinarian was so compassionate when my pet was sick. I can tell that they really cared about my pet's well-being and reassured me that things would be alright.
by Anonymous
July 26, 2011
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Would you recommend this provider to others?
I Already Have
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
by Anonymous
May 19, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have helpful information available online?
Yes
by Anonymous
May 03, 2011
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
March 08, 2011
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Borger, TX 79007