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Dekalb Animal Clinic

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Dekalb Animal Clinic
Dekalb Animal Clinic
(19 Reviews)
> Get Phone Number & Directions
1020 West Broad Street Smithville, TN 37166
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this animal hospital to others?
Yes
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
by Anonymous xxx.xxx.168.50
January 03, 2013
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot.
by Anonymous
March 03, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you by name?
Sometimes, but not always
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
February 16, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Anonymous
November 07, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 10, 2011
I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They always take the time to listen to me. I know they really care about me and what I have to say. I will definitely refer my friends and family here. They were great and I think more people should know about them. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Anonymous
May 12, 2011
Would you recommend this provider to others?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 23, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
April 22, 2011
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 14, 2011
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Map and Directions
1020 West Broad Street, Smithville, TN 37166