Greencastle Veterinary Hospital

Greencastle Veterinary Hospital
Greencastle Veterinary Hospital 862 Buchanan Trail East Greencastle, PA 17225
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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
February 16, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
February 15, 2012
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous
January 31, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
January 20, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider have helpful information available online?
Yes
Would you refer this provider to a family or friend?
Yes
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous
January 10, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 13, 2011
They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
by Anonymous
December 07, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
November 05, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did this provider answer all of your questions?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
September 01, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
July 29, 2011
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