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Joy Mueller, Admin

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Joy Mueller, Admin
Back Mountain Veterinary Hospital
(32 Reviews)
> Get Phone Number & Directions
Memorial Highway Dallas, PA 18612
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.254.123
June 27, 2012
They made all my questions were answered. Their staff is extremely compassionate and helpful. They truely show they care about your pets. The techs and assistants are very knowledgeable and helpful and make the whole experience easier. They made me feel and know I made the right decisions. I would highly recommend taking your pets there.
by Dyann xxx.xxx.177.110
May 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Very Happy Client xxx.xxx.211.3
April 21, 2012
Were the waiting room chairs comfortable at this animal hospital?
Not at all!
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Were the restrooms clean at this provider's office?
No, they were disgusting
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
February 01, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this veterinarian send reminder cards for your pets annual check-up?
Never, and I always forget
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
November 21, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you experience unnecessary pain during your visit?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 24, 2011
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
September 17, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider have reasonable prices?
Absolutely!
by Anonymous
August 08, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous
June 30, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider offer flexible appointment times?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
May 16, 2011
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Map and Directions
Memorial Highway, Dallas, PA 18612