Directory > Providers > Pet Services > Animal Hospital > MA > Fall River > Sylvan Animal Clinic > Reviews

Sylvan Animal Clinic

Nearby

Animal Hospitals

Saint Francis Animal Clinic

Fall River, MA

Fall River Animal Hospital

Fall River, MA

Morris Mobile Animal Clinic

Fall River, MA

Pet Partners Inc

Fall River, MA
Get Featured on Wellness.com > Learn More
Sylvan Animal Clinic
Sylvan Animal Clinic
(18 Reviews)
> Get Phone Number & Directions
474 Durfee Street Fall River, MA 02720
Add a Review

Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
January 30, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Was this veterinarian able to perform all basic as well as complicated procedures?
They can perform basic procedures, but not really complicated ones
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 11, 2012
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Anonymous
January 02, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 11, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Anonymous
October 31, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
August 03, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this provider prominently display their diplomas or business license?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 25, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was this provider's office too loud?
No, it wasn't too loud
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous
February 28, 2011
Add a Review
Map and Directions
474 Durfee Street, Fall River, MA 02720