Boonesboro Animal Clinic

Boonesboro Animal Clinic
Boonesboro Animal Clinic Winchester, KY 40391
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I will never take my animals here again, nor will I recommend this hospital to anyone. I don't want anyone else to experience what I went through. They have a very good professional reputation. I thought my dog was in good hands, but I was wrong! The primary reason I took my dog there was for witnessed seizure activity and constantly scratching a certain place, until the skin comes off. The Vet. prescribed clomipramine for my dog. He got very ill and after looking up the side effects, it was clearly the medication. The medication is not suppose to be given to dogs who have seizures, first mistake dr., also i was told that it was for his seizures, "for nerves and anxiety" is on the bottle.......but, the medication can take up to 6 weeks before it helps and these indications are not listed as reasons to give this med. to dogs. I also found a warning letter sent to your office, posted on the internet for all to see, about a situation that sounds similar to mine. I am sad that this has happened, only one question for you dr., WHY?
by WHY? xxx.xxx.250.168
February 07, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this veterinarian friendly?
Friendly Enough
by Anonymous xxx.xxx.240.25
January 17, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.240.30
November 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.112.18
August 16, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.199.122
April 10, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the kennels and holding areas clean?
Yes, they were spotless
Was there a designated area for your dog to go to the bathroom?
Not anywhere even close! I had to drive down the street to find a place
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 03, 2011
I had never been to this office before. I was going to have to put down a beloved pet and was overwhelmed with emotions. This office handled my needs with absolute respect and care. I would recommend them to anyone. As a matter of fact I will be taking my new addition to this office. Thanks to them for allowing me to grieve and grieving with me. It meant a lot!!
by Anonymous
April 28, 2011
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