Animal Hospital Of West Woodstock

Animal Hospital Of West Woodstock
Animal Hospital Of West Woodstock 6687 Bells Ferry Road Woodstock, GA 30189
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Consumer Feedback

(45 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this veterinarian friendly?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
by Anonymous
August 12, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous
August 09, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have helpful information available online?
No, just a basic listings page
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this animal hospital to others?
I Already Have
by Anonymous
August 09, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too cold?
No, it was fine
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
July 23, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 22, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this animal hospital use current and safe equipment?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
by Anonymous
July 22, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have helpful information available online?
Yes
by Anonymous
July 07, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose.
by Anonymous
June 29, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you going to visit this provider again?
Without a doubt!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
June 29, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to relax during your appointment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 06, 2011
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