They made the extra effort to make sure every question and concern I had was addressed. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. This place is so fantastic about involving patients in their treatment method. They were curious about any input I had and took everything I had to say to heart. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.