Gloria Schaefer, LMT

Gloria Schaefer, LMT
Massage Therapy by Gloria 1344 University Ave 200 Rochester, NY 14607
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.198.145
March 01, 2013
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the waiting area spacious?
Yes
Did this massage therapist knock before entering the massage room?
Absolutely. They went above and beyond to make me feel respected
by anonymous xxx.xxx.149.22
January 05, 2013
Were you able to relax during your massage?
Yes, I was able to relax
Was your massage therapist knowledgeable and experienced in the different types of massages?
Very! They were experts
Did the massage therapist have overly calloused hands?
Not at all! They had very smooth hands
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
Yes
by CJ xxx.xxx.136.190
December 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Dan xxx.xxx.67.205
August 22, 2012
They paid close attention to me. Their staff is very friendly and professional. I was impressed with the progress I was able to make after my session.
by Anonymous xxx.xxx.246.254
April 29, 2012
Gloria is personable, professional and great to work with. She explains things, well and answers any questions. Gloria is always generous with her time and her massages are excellent. I highly recommend her.
by Anonymous
January 05, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 01, 2011
Did the massage therapist ask you about your preferences for the massage before beginning?
Definitely! They asked detailed questions about my preferences for the massage before beginning
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 03, 2011
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
April 22, 2011
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