JCPenney CO Inc - Columbia Mall Columbia Md- Salon

JCPenney CO Inc - Columbia Mall Columbia Md- Salon
JCPenney CO Inc - Columbia Mall Columbia Md- Salon 10300 Little Patuxent Parkway Columbia, MD 21044
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all your questions?
Yes
by Anonymous xxx.xxx.2.96
September 08, 2011
Would you recommend this provider to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.207.134
August 18, 2011
I got an appointment quickly. I've never had to wait too long. They answered most of my questions but I could have used more information. The office was very easy to locate. I didn't have any trouble finding it at all. I feel like my appointment was pointless. I waited 10 days to see if the cut would fall into place. It didn't. I had to get another cut 10 days later at another salon.I was very disappointed because others left the salon with fantastic cuts, looking gorgeous! None of my questions were answered directly. The stylist was very evasive when asked questions. Nothing was accomplished, and I felt worse when I left. I felt the stylist was disengaged.
by LY xxx.xxx.70.195
June 29, 2011
Did this provider rush your appointment?
No
Would you recommend this provider to others?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.236.37
June 02, 2011
Was it easy to find parking at this salon?
Yes, it was convenient
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too cold?
No, it was fine
Were you satisfied with your beauty treatment?
Yes
by Anonymous
May 25, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Are you going to visit this provider again?
Without a doubt!
Does this provider treat their staff well?
Kind of, but not very well
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 24, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider listen to your input and concerns?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Would you refer this provider to a family or friend?
Yes
by Anonymous
March 07, 2011
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