Dr. Kelly Herta, D.C.

Dr. Kelly Herta, D.C.
Aligned Health Chiropractic & Wellness Center 23823 Valencia Boulevard 150 Valencia, CA 91355
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They didn't exaggerate their abilities at all, which has been a problem at some of the other places I've visited. I got what was promised. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. It was easy to get the appointment time that worked for my schedule. They gave me sufficient information to make a decision about my treatment plan.
by dpetrella
August 11, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Absolutely!
by Anonymous
August 03, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
July 05, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
June 29, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Not only did I have no more pain after my adjustment, but I felt great afterward. I definitely saw a huge difference. I felt very encouraged after my first appointment. After seeing how qualified and knowledgeable they were, I was hopeful that I would be able to get better under their care. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Thailure
June 20, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. This chiropractor has never misdiagnosed me. They always are able to find the source of my pain. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Chad
May 16, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did they follow up with you after your appointment?
Yes.
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
April 24, 2011
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