Six weeks ago I had a lower blepharoplasty. I jumped in when the Doctor had a last minute cancellation and everyone went out of their way to expedite the necessary process and paper work to make it happen. Lisa was fantastic in communicating with me to get me in on time. The nurses were great and Ana was very helpful with a few phone calls after the surgery. I am very grateful that Dr. Fechner is working in Worcester which makes it so much easier than going into Boston. I am sure his skill rivals those in 'The Big City' Ha Ha -Thank you ALL-Great Experience.