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Lisa Levheim, M.D.

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Lisa Levheim, M.D.
Hampshire Family Physicians
(39 Reviews)
> Get Phone Number & Directions
175 State Street Belchertown, MA 01007
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this family doctor to others?
Yes
Did this family doctor answer all of your questions?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
January 29, 2012
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by Maureen LaPete
January 13, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider have reasonable prices?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 21, 2011
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions. It was great to be able to talk to such a skilled staff. It was easy to get an appointment.
by Jasmin R.
December 18, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 02, 2011
Was the waiting area spacious?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
November 15, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
October 20, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
October 07, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
September 24, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
September 16, 2011
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Map and Directions
175 State Street, Belchertown, MA 01007