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Dario Grisales, M.D.

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Dario Grisales, M.D.
Pan American Pain Institute, P.L.
(28 Reviews)
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16542 North Dale Mabry Tampa, FL 33618
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 27, 2012
I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. This provider has very little helpful information available online, and what they do have is hard to find. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice.
by Pain in the neck
January 20, 2012
Would you recommend this pain management specialist to others?
I Already Have
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
January 19, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 07, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider give unbiased advice?
Yes
by Anonymous
September 30, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
September 01, 2011
I felt very safe in their care. I definitely trust them. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by robb41
September 01, 2011
Was this provider's office easy to locate?
Fairly Easy
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
August 29, 2011
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
August 28, 2011
They are nice but sometimes overbooked. They should really allow for more time in between appointments.They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They made the extra effort to make sure every question and concern I had was addressed. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount.
by me
July 15, 2011
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Map and Directions
16542 North Dale Mabry, Tampa, FL 33618