Woodmere Rehabilitation & Health Care Center

Woodmere Rehabilitation & Health Care Center
Woodmere Rehabilitation & Health Care Center 121 Franklin Pl Woodmere, NY 11598
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Consumer Feedback

(48 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
My name is Reverend Roy K. Before my recovery experience at Woodmere Rehabilitation & Health Care Center I was scared. I was always taught to take care of myself. This was a big transition. It took a lot for me to get use to someone changing me, supervising my food, and watching me and the things that I did. I resented it for some time, but then I decided to join the program at Woodmere Rehabilitation & Health Care Center to start the healing process myself. Certain individuals at the Facility have been such wonderful help. Deleta , my CNA, who is helpful and encouraging and took care of my health care needs. Fitzroy who motivated me as well as pushed me when I didn't want to go forward with an important step of my healing. Kaycia, another therapist in her kind and loving way was a sense of strength for me. Henry, a Respiratory Therapist, pushing me forward and weaning me off the ventilator to my recovery. Loyd, RN a wonderful person in terms of dealing with my medical issues. Sandra & Tessa, Recreation Staff, that provided me with wonderful recreational activities and treated me with such dignity. With the help of Woodmere Rehabilitation Staff, I am grateful for the motivation & effort they put in my process to recovery. Approximately 3 months of residing at the Rehabilitation Center, I have healed in a lot of ways and succeeded my transition to better health. I feel positive and strengthened, now I am going home a new a man focused on my mission.
The steps of a good man are ordered by the Lord and he delights in his way. Though he stumbles, he will not fall down for the Lord upholds him. Amen
Psalm 37, 23-24
by Submitted by Carr for Reverend Roy xxx.xxx.22.138
July 12, 2013
My dad has been there for 2 months now. First I would like to say that this place is absolutely filthy. The front desk check in staff and a couple of the CNAs are very nice. The head nurse and head doc are extremely unattentitive and clueless. My dad waited over a week for the doc to come in and see him. His trach has fallen out numerous times along with his roomate, hall lights going off alarm sounding and I still had to physically get someone for help, 2x he had to be bagged!!!!! All they seem to want to do is medicate you with medicines that are not needed. No other place will accept my dad since his conditioned has improved slightly. I have wriiten letters to the appropriate heads to have an investigation performed. Grown men sitting in feces for over 2 hours, bugs flying all over dialysis room, unsanitary conditions, this place is a horror show and should be shut down. I will continue my quest to those who will hear me. The doctors should be removed along with the head nurse and numerous other staff members!!!!! Maybe if this staffs OWN FAMILY members were there they would see for themselves!!!!!!!!
by Lisa xxx.xxx.94.146
June 28, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.53.26
May 13, 2013
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.94.146
May 09, 2013
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous xxx.xxx.19.39
May 02, 2013
This the worst Nursing home I have ever seen! From Adminstration and down to staff it is so pathetic, unorganized, and dysfunctional in every area of care! The Dr;s are just as lousy! The nursing care is so poor it's unbelievable! They seem to hire anyone with 2 hands and 2 feet! Even the state did not give them a descent rating! I wonder who they pay off to stay in business. The whole place needs a make over, but it goes well with the nursing staff and CNA's.! Oh yes you better check and double check when you do get information for the nurse's, because your will get more than one answer, each nurse will give you and different answer!
Don't waste time making any complaints, because they will promise you the world and YES you the death and nothing will change! They are definitely not up to date as most of all nursing homes are! The nurses don't read the Dr.s order's most of the time, so if any thing is changed they don't know! The CNA's half wash the patient's and put a ton of grease on them! The thing of all they get away with this of care!!!! All of the staff needs to go to a refresher course to relearn what real nurses are suppose to do and how it to do real patient care. WARNING...if you have a loved one their get them out to any other facility quick, better yet DO NOT allow them to be admitted there, it is HORRIBLE! If you don't believe it , check it out for yourself! They are all a bunch of LIAR"s to your face.
by Anonymous xxx.xxx.199.110
April 05, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider late to your appointments?
No, they were on time
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by estela xxx.xxx.72.182
February 03, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider use excessive foul language?
No
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Smith xxx.xxx.189.74
January 22, 2013
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.139.79
December 17, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.144.91
December 03, 2012
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