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West Chicago Terrace

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West Chicago Terrace
West Chicago Terrace
(15 Reviews)
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928 Joliet Rd West Chicago, IL 60185
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
July 02, 2011
Whenever I called with a question or concern, the staff made me feel stupid for calling. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. My sister says the food is very bad and she has to wait a very long time for help.
by Andy
June 17, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous
April 29, 2011
Would you recommend this provider to others?
Absolutely Not
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you feel safe in this provider's care?
No, I was scared
by Anonymous
April 18, 2011
The Social Worker Ann was VERY Rude to me which means i'm sure she would be mean to my niece who's in treatment there. I just wanted to know when my niece would be released from this facility and be placed with people her own age or come home. I honestly do not think that she's being helped very much. I'm absolutely positive that I would have gotten better service anywhere else. The nurse on staff is just as rude as the Social Worker. I plan on moving my neice to another facility ASAP!!!!!
by Alesia Bell
March 16, 2011
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Map and Directions
928 Joliet Rd, West Chicago, IL 60185