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View Park Convalescent Center

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View Park Convalescent Center
View Park Convalescent Center
(15 Reviews)
> Get Phone Number & Directions
3737 Don Felipe Dr Los Angeles, CA 90008
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
we were surprised that the people that answer the phone is paranoid
I asked a simple the hours we could call & speak to Director of Nursing
would not give us any information, ask to speak with Doctor of my mother
refuse info , sent my Aunt in person to give a copy of birth Certf & picture ID
driver Lisc & ID , call back to speak with Lettie Esguerra, was told busy or in
meeting, my mother is a Patient there I have a right to speak with her or her
Doctor, Director, or Head Nurse, to give me an update on my mother
by carl winston/francella henderson
August 31, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
August 18, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.

I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They were so easy to reach in an emergency, they answered my call immediately

. It is a relief to know that I can count on them to always be there for me when I need them the most. My Mother has been there since September 9 2007. They have always been attentive. Anytime there was a concern. The staff does what they could do with dignity.
by Jerry Kirkwood
July 05, 2011
I wish that they had been a little more courteous and respectful. They used a bit foul language for my comfort. They didn't show any sort of attention to detail, which I think is very important. I was afraid they were going to miss or forget something important.
by Maribel
April 26, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 18, 2011
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Map and Directions
3737 Don Felipe Dr, Los Angeles, CA 90008