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Springside of Pittsfield Long Term Care Facility

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Springside of Pittsfield Long Term Care Facility
Springside of Pittsfield Long Term Care Facility
(19 Reviews)
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255 Lebanon Ave Pittsfield, MA 01201
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.37.19
May 07, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
February 22, 2012
Not at all happy with this facility. I had nothing but trouble from them, and they did not treat my family member well at all. Also, it is very dirty, No water offered to these poor older people, not good care.
by st
February 07, 2012
It is obvious that their office is cleaned regularly. It was fantastic. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The office was easy enough to find. They always made sure that I wasn't in any pain. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by tom
December 27, 2011
Did this provider use excessive foul language?
No
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider listen to your input and concerns?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
November 23, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you experience unnecessary pain during your visit?
No
Did they follow up with you after your appointment?
Yes.
by Anonymous
September 08, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider promptly return your phone calls?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 26, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 15, 2011
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
April 13, 2011
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Map and Directions
255 Lebanon Ave, Pittsfield, MA 01201