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Spring Hill Manor Convalescent Hospital

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Spring Hill Manor Convalescent Hospital
Spring Hill Manor Convalescent Hospital
(15 Reviews)
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355 Joerschke Dr Grass Valley, CA 95945
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Does this provider use current and safe equipment?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
December 05, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider promptly return your phone calls?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 08, 2011
Would you recommend this nursing home to others?
Yes
by Anonymous
October 13, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office too cold?
No, it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
by Anonymous
August 10, 2011
They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They always make sure to return my phone call as soon as possible. They've never left me waiting. I have had the best experience as a rehabilitation patient here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Therapy patient
March 10, 2011
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Map and Directions
355 Joerschke Dr, Grass Valley, CA 95945