Southpointe Rehabilitation & Skilled Nursing Center

Southpointe Rehabilitation & Skilled Nursing Center
Southpointe Rehabilitation & Skilled Nursing Center 100 Amity St Fall River, MA 02721
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Referring to about 80% of the Nurses and Aids.. Lazy, ignorant, rude, LOUD, mental, don't know what they're doing.

Who ever does the hiring obviously wants people with little to no experience because that's exactly what it looks like.
by ajacobson xxx.xxx.35.211
May 22, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.33.213
May 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.249.17
April 19, 2012
Their staff was not friendly at all, I didn't feel welcome there. the managment is very rude, using their cell phones during interviews! The nurse Christine is so unprofessional, eating behide the desk, taking pictures, talking about nonsense with the other nurses. she acts more like a highschool student then a nurse. The place is just terrible all around, big changes need to be made there.
by Michelle xxx.xxx.35.237
March 12, 2012
If you're looking for a dependable and trustworthy nursing home, look no further. I would recommend them to anyone I know. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They never left me for an extended period of time and I never felt ignored.
by sandra riley
February 15, 2012
Would you refer this provider to a family or friend?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
No
by Anonymous
January 31, 2012
Did this provider use excessive foul language?
No
by Anonymous
January 15, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Are you going to visit this provider again?
Sure
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
December 10, 2011
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
August 17, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
June 14, 2011
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