Southern Hills Nursing Center

Southern Hills Nursing Center
Southern Hills Nursing Center 5170 S Vandalia Tulsa, OK 74135
Add a Review

Consumer Feedback

(18 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.90.139
May 23, 2013
This facility has a turn over rate that will make your head spin. I have a Mother in Law at this facility, and we are in the process of finding a way to care for her at home, or a better home. We have had to buy her a new wardrobe twice within the last 4 months, as her clothes are being stolen, and in the process of buying clothes once again. Her physical care is in grave question. DO NOT put your loved one here. The staff that is there are nice but very overwhelmed. They are under staffed and the patients/inhabitants pay for it.
by Very Sad xxx.xxx.141.240
May 10, 2013
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous xxx.xxx.34.188
March 10, 2013
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you experience unnecessary pain during your visit?
No
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Does this provider give unbiased advice?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.178.174
January 30, 2013
Was this provider's office easy to locate?
I got lost, but eventually found it
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.23.130
December 13, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
January 10, 2012
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous
December 24, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
October 13, 2011
Add a Review