Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding