Montgomery Village Care & Rehabilitation

Montgomery Village Care & Rehabilitation
Montgomery Village Care & Rehabilitation 19301 Watkins Mill Rd Montgomery Village, MD 20886
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Consumer Feedback

(26 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
November 15, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by chaplah
September 10, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Would you recommend this nursing home to others?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 31, 2011
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous
July 14, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
June 16, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider give unbiased advice?
Yes
by Anonymous
March 30, 2011
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