They definitely promised me a few things that they weren't able to fulfill. Most of what they said was accurate. They do not provide as much 'medical' care as implied & their 'physician' does not seem to be on the premise. I noticed about this business was how many different areas of the building were handicap-accessible. They have a very good professional reputation but that must not include medical care such as IVs or quick portable xrays of fallen patient. Maybe due to very limited actual medical staff on premise. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was very impressed with how conveniently located this business was. It was so easy to find, I didn't have any trouble at all.