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ManorCare at Elk Grove Village

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ManorCare at Elk Grove Village
ManorCare at Elk Grove Village
(20 Reviews)
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1920 Nerge Rd Elk Grove Village, IL 60007
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Consumer Feedback

(20 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.192.99
May 12, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.190.152
April 29, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.152.254
March 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.97.227
March 17, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.57.191
March 14, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 06, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I am not going to refer my family and friends here. I just wasn't that impressed. The first time I walked into their office, I immediately smelled an absolutely horrible odor. I don't think they've ever cleaned the place. It made me nauseous. The office was easy enough to find. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
by a family member
December 30, 2011
Was this provider's staff friendly?
Friendly Enough
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you recommend this nursing home to others?
I Already Have
by Anonymous
October 05, 2011
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this provider's office clean?
It was satisfactory
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 18, 2011
Was this provider's office clean?
It could have used some cleaning
Did this provider listen to your input and concerns?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 03, 2011
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Map and Directions
1920 Nerge Rd, Elk Grove Village, IL 60007