Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider answer all of your questions?
No, I left confused and frustrated
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there