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Hurstbourne Care Center at Stony Brook

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Hurstbourne Care Center at Stony Brook
Hurstbourne Care Center at Stony Brook
(24 Reviews)
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2200 Stony Brook Dr Louisville, KY 40220
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Consumer Feedback

(24 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to make an appointment with this provider?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider prominently display their diplomas or business license?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by misses xxx.xxx.128.25
December 26, 2012
I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. The place was easy enough to find. I would never visit them again. I was very disappointed. They took horrible care of my grandmother and we transferred her to another facility as soon as we could. The place was disgusting. The furniture was falling apart. It smelled like urine everywhere. Do not place your loved one here!
by Apple Head xxx.xxx.7.127
December 11, 2012
Was this provider's office too cold?
No, it was fine
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.2.202
October 26, 2012
This is a HORRIBLE nursing home. My father was suppose to be there for REHAB. The nurses kept him drugged up on pain pills so they didn't have to deal with him. His bed always had dirty sheets. They never respond to the bed alarm or nurse button. There was always soiled depends in the bathroom floor. In trying to get him moved to another place, the office people would never return the other nursing homes phone calls. I wouldn't willing let that place take care of a rattle snake. Don't let anyone you love go to this place.
by Anonymous xxx.xxx.225.4
June 27, 2012
Was this provider's staff friendly?
Not Really
Does this provider have helpful information available online?
Yes, but very little
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Would you recommend this nursing home to others?
No
by Anonymous
February 06, 2012
Did this provider use excessive foul language?
No
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
December 19, 2011
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
November 30, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 02, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 05, 2011
My Mother in law was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. This is the worst nursing home Ive ever been to!!! They dont know anything there! A MESS...a complete mess there!!! DO NOT TAKE YOUR LOVED ONE THERE. We are looking for a new place for ours!
by Kay
July 25, 2011
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Map and Directions
2200 Stony Brook Dr, Louisville, KY 40220