Homestead Nursing Center

Homestead Nursing Center
Homestead Nursing Center 1608 Versailles Rd Lexington, KY 40504
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous
January 29, 2012
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. My overall experience with this nursing home was just ok. I'm not sure if I would go out of my way to recommend them to anyone. They definitely promised me a few things that they weren't able to fulfill. Most of what they said was accurate, but not all. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from.
by Someone who cares
December 28, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
December 18, 2011
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous
December 17, 2011
Would you recommend this nursing home to others?
Absolutely Not
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
July 26, 2011
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I was confident that they were using the latest treatment methods. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Michelle Belden
April 07, 2011
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