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Georgetown Manor

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Georgetown Manor
Georgetown Manor
(21 Reviews)
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900 Gagel Ave Louisville, KY 40216
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.28.58
February 11, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.0.13
October 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.204.24
May 03, 2012
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Would you recommend this nursing home to others?
Absolutely Not
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
February 08, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous
January 23, 2012
Was this provider's office too cold?
No, it was fine
by Anonymous
January 11, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
July 25, 2011
I would like to thank the staff for taking such good care of my Mother during her stay. She loves them all. The way they joke and laugh with her. Eork with her to go to therapy, and respect her in every way. I thank you all for making Geargtown a wonderful home to be in.
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Karen Jordan, daughter of Mary E. Thompson
July 05, 2011
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
June 06, 2011
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Lisa Hinton
May 04, 2011
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Map and Directions
900 Gagel Ave, Louisville, KY 40216