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Franklin Woods Genesis ElderCare

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Franklin Woods Genesis ElderCare
Franklin Woods Genesis ElderCare
(16 Reviews)
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9200 Franklin Square Dr Baltimore, MD 21237
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel safe in this provider's care?
Yes
Would you recommend this nursing home to others?
Yes
by Anonymous
January 11, 2012
Did you feel safe in this provider's care?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
December 26, 2011
Did you feel safe in this provider's care?
Yes
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
December 07, 2011
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
August 09, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 01, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 15, 2011
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Map and Directions
9200 Franklin Square Dr, Baltimore, MD 21237