Forest Villa Nursing Center

Forest Villa Nursing Center
Forest Villa Nursing Center 6840 W Touhy Ave Niles, IL 60714
Add a Review

Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
Some were answered
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
November 14, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
November 01, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
September 26, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous
August 28, 2011
Was this provider late to your appointments?
No, they were on time
Would you recommend this provider to others?
Yes
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
June 09, 2011
Add a Review