Coosa Valley Healthcare Inc

Coosa Valley Healthcare Inc
Coosa Valley Healthcare Inc 513 Pineview Ave Glencoe, AL 35905
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
My grandmother was there for rehab purposes. She had fallen and broke her hip. They only did about 30 minutes of "rehab" with her and it was usually sitting the lounge room playing a game. She ended up getting sick and was transferred to Gadsden Regional where she was played on a vent for more than a week. NOW if the nurses were doing their job they would have noticed that she had BED SORES and fuild in both lungs. NICE JOB taking care of my grandma!!! I will NEVER recommend this facility to anyone.
by lovemygrandma xxx.xxx.11.108
November 27, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you recommend this nursing home to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.36.235
October 04, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.147.12
September 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Ceya44 xxx.xxx.36.235
May 17, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.82.118
May 14, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.34.114
April 30, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 03, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 01, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Yes
by Anonymous
April 04, 2011
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