Briarleaf Nursing & Convalescent Center

Briarleaf Nursing & Convalescent Center
Briarleaf Nursing & Convalescent Center 252 Belmont Ave Doylestown, PA 18901
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.15.219
September 20, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.32.183
September 07, 2012
Briarleaf provides wonderful care of its patients and is terrific to families. The staff is friendly and open. The facility is clean, any messes that occur being quickly cleaned up. I strongly recommend this facility for persons whose loved ones can no longer live at home and need special and understanding care.
by Marcia Tremoglie
February 14, 2012
Was this provider's staff friendly?
Not Really
Does this provider have a good professional reputation within your community?
Not really, it could be better
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 30, 2012
Did you feel safe in this provider's care?
No, I was scared
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider treat their staff well?
Kind of, but not very well
Does this provider use current and safe equipment?
Yes
by Anonymous
January 14, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
December 12, 2011
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider answer all of your questions?
No, I left confused and frustrated
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous
December 12, 2011
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. The office was very easy to locate. I didn't have any trouble finding it at all. Their prices were very fair. The level of care you get for the price is outstanding. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Dennis Cassidy
December 07, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
September 30, 2011
Was this provider's office too cold?
No, it was fine
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 11, 2011
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